How To Fix Your BSNL Broadband Combo 900UL and 1400UL plans
BSNL broadband is one of the major service providers in india. But there are some technical glitches which makes it the worst service provider to atleast some of the customers.One of the major issues are the slow speeds in premium plans like 900 combo ULD and 1400ULD (old 1350UL). This is such an irritation for atleast some users, while others use it with that speed and paying more for what they get.
Lets discuss about ULD 900 and 1400ULD plan
ULD 900-An overview
The combo plan giving customers 300 free calls and 4Mbps speed upto 8GB and when after the limit, 512Kbps for unlimited usage. The 4Mpbs bandwidth means you must have download speeds in and around 450-500KBps always.If not,then your connection has some problem.
1350/1400ULD-An overview
This plan is a high speed 4mbps plan. This provides 4Mbps upto 20GB(Revised 2013).And after that the speed cap sets you back to 512Kbps. This plan is widely used mainly by online gamers (XBOX and PS2/3/4 users).These people paying 1400rs are only getting around 2Mbps in most all locations (around 200-250KBps speed)
- Capped line
- Bad Line
- Bad modem
Lets discuss how to solve every problem one by one
Capped Line
This happens when you already used an unlimited plan of lesser bandwidth and switched to a higher bandwidth plan.
For eg: You have been using Unlimited 525 plan which has only at maximum 512Kbps bandwidth and switched to ULD900/1400 of 4Mpbs maximum speed,and because o previous capping,you still get just 512 Kbps
How to check if your line is capped?
- Login to modem
Type 192.168.1.1 in your browser address bar and hit enter (in some us models, login IP is 192.168.0.1)
A login box will be shown
username-admin
password-admin
(unless the operator changed the password)
- Check Line-rates Upstream and Downstream (visible in device info screen shown just after login)
Check the image attached.
The Downstream values for a 4Mbps connection must be 4*1024 --4096Kbps. atleast it should be above 3800Kbps (The maximum BSNL provies is around 3800Kbps)
If your line rate does not comply with your bandwidth,contact BSNL customercare--1957 from landphone and tell your problem. If they doesnt clear your problem in 2-3 days, goto the exchange directly and talk with the section officer there.He could help you.Carry a snipshot on mobile to help you with your talk.
Basic plans and Downrates.
125---------2048
250---------2048
500---------2048
750---------1800-2000
900ULD---3800-4096
1350ULD--4096
Bad Line
A bad line means lot of noise than the signal. It can also happen if your home is at a long distance from telephone exchange. The terms to care here are SNR and ATTENUATION
Unfortunately not all modems can show SNR and ATTENUATION status. Only ADSL2+ modems and newer DSL modems can show these in status tab
How to check SNR nad ATTENUATION ?
Login to the modem as above and from the left menu, select Device info-Statistics-and select Dsl statistics.You can get image as below
Find SNR rates
Here it is shown in 0.1db rates. In some modems it is shown in 1db tares
(If populated as 0.1db, multiply with 0.1, if 1dB, Multiply with 1.Thats all)
here my SNR is 260*0.1=26
and Attenuation is 450*0.1=45
The theory is simple, Higher SNR and lower attenuations are desirable.
If you have a low SNR, means you have a noisy line. Call your operator to switch to a quiet line
Attenuation cant be helped as one cant take the home nearer to exchange (here 45 db attenuation means my home is around 5KM from exchange).Instead ask your operator to jump up SNR ratio so that you have better reception
Basic values of SNR
Below 10---extreme poor
Below 20---poor
Above 25---good
above 30---extreme
above 35---ex-ordinary
Bad Modem
A cheap modem can also vary the speeds a lot. If checking above two steps and your connection is passed, then its turn of the modem. Switch to a quality brand such as D-link or Siemens or UT-Starcom and check the connection
Contact/comment to get immediate troubleshoot. Attach a snapshot link to confirm the theory easily
